Support Information 

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Help Topics

Order Status
  • Has my order shipped yet?
  • When will my backorder arrive?
  • My order never arrived

    Placing an Order
  • Step By Step Instructions
  • Having Problems with products in my cart
    and/or system remembering my personal information?

  • Can I order by phone?
  • Can I order by mail?
  • What are my payment choices?
  • Do you charge Sales Tax?
  • Are the prices in my local currency?
  • Pricing Information
  • Confirming my order was placed
  • What if my item is on backorder?

  • Canceling or Returning Orders
  • What is your Return Policy?
  • Can I cancel my order?

    Shipping Options & Rates
  • Shipping within the USA
  • Shipping to Alaska & Hawaii
  • Shipping to International Destinations
  • Shipping to an APO or FPO Address
  • Shipping Rates

    Problems Placing an Order
  • What if I am experiencing a problem paying with a credit card?
  • Missing or Incorrect Shipment
  • What is my order status?
  • My shipment is lost
  • Missing item from my shipment
  • I was shipped the wrong item


    Privacy & Security
  • Privacy Policy
  • Online Ordering & Safety
  • Contact Us

    Customer Service & Shipping Questions

    To reach customer service:
    email: customerservice@orthodoxiconsonline.com
    telephone: 732.561.0110

    Phone Orders:
    OrthodoxIconsOnline.com does not encourage telephone orders. However, if you are having difficulty placing an order online, please telephone for help.

    Technical Help:
    For any technical questions please email: webmaster@orthodoxiconsonline.com

    Mailing Address:
    OrthodoxIconsOnline.com
    P.O. Box 7485
    Monroe Twp, NJ 08831

    Product Return Address:
    IMPORTANT! Do not ship any product back to our address without first contacting us and receiving a return authorization and proper "ship to" information!

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